Common issues - Shipping


Shipping

  • Only half of the shipment arrived

Sometimes one box may arrive sooner than another. We ship everything via FedEx overnight, so once the package leaves our facilities, it is now FedEx’s responsibility. We will provide you with a tracking number as soon as your package is shipped so you can monitor everything. Should the package get delayed while being shipped, please contact us immediately and, we will work with FedEx to help resolve the issue.


Did you find this article useful?



  • Artwork Requirements

    Artwork Requirements We prefer vector art (.ai, .eps, or layered .pdf) with all imported graphics and fonts. All fonts must be include...

  • Image / Color Requirements

    Image / Color Requirements All embedded images must be high resolution and be recommended at 300dpi. Anything less may result in poor quality.&#...

  • White support book - Illustrator process

    Note: Please visit Labels-lab-white-support-book.pdf(Click me!) for better visualization.Illustrator processes :  With vector-based designs, you...

  • White support book - Photoshop

    Note: Please visit Labels-lab-white-support-book.pdf(Click me!) for better visualization.Photoshop Process: For flat png Images, from a distance, it ...

  • Print File Specification - Video’s

    Placing Artwork into the Template : White Support for PS fileWhite Support for AI files...